The payment

The payment of the goods by the Customer will take place using the method chosen by the same when ordering and are always highlighted at the time of purchase. Nothing is more due to the customer than the total order.

Shipping and delivery times

Delivery times are in 3/5 working days. The goods travel at the risk of the customer if not expressly sent to the insured as required by Article 1327 of the Civil Code.Periodically will be identified products whose shipping cost will be free.In case of disruption related to the shipment, you can contact the our Customer Service who will carry out verifications and facilitate the delivery. No responsibility can be attributed to in case of delay in the order or delivery of the order. Delivery means to street level, unless expressly requested of the customer at the time he places the order.

Please note that this additional service will have a separate cost that will be included in the payment receipt.

At the time of delivery of the goods by the courier, the customer is required to check: That the number of packages delivered corresponds to what is indicated in the transport document that the packaging is intact, not damaged, wet or otherwise altered, even in the closing materials (adhesive tape or metal straps) It should be noted that: any damage to the packaging and / or the product or the mismatch in the number of packages or indications, must be immediately contested, affixing WRITTEN CONTROL RESERVE on proof of delivery of the courier. Once the courier's document has been signed, the Customer can not make any objection about the appearance of the goods delivered. Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 2 days from delivery, according to the procedures provided in this document. In case of failure to collect within 5 working days of the material in storage at the warehouses of the courier because of repeated inability to deliver to the address specified by the customer when ordering, the order will be automatically canceled.

Any cancellation of the order, regardless of what the reason, must be communicated by certified email to no later than 10.00 am the day after the order.

ODR - Online Dispute Resolution
As foreseen by the regulations and the community norms we inform you that the ODR platform is active that regards the extra-judicial solution of the disputes concerning the sale of goods or services carried out exclusively online.
The tool will enable established EU consumers and traders to submit online the request to initiate the procedure to the selected ADR entity
To find out more go to the following link:

Right of withdrawal

For each order placed on, a receipt will be issued for the payment of the material sent, sending it via e-mail to the holder of the order, in accordance with Article 14 of Presidential Decree 445/2000 and Decree Law 52/2004. For persons with VAT number, the invoice must be requested when ordering with an email to be sent to:

For the issuance of the invoice, the information provided by the Customer at the time of the order shall prevail. It should be noted that: no change in the invoice will be possible, after the issuance of the same. Purchases on our site are subject to the provisions of Legislative Decree n. 206 of 06/09/2005, which sets out rules on distance contracts, in the event that the delivery of the goods takes place at the domicile of the buyer, as these purchases are perfected outside the business premises. This legislation establishes the right of withdrawal, or the possibility for the consumer to return the purchased product and to obtain reimbursement of the expenses incurred. If the customer is a "Consumer" (ie a physical person, who purchases the goods for purposes not related to his professional activity) has the right to withdraw from the contract, without any penalty and without specifying the reason, within 14 days of receipt products and within the limits established by the law. The Customer may exercise the right of withdrawal, within the aforementioned deadline, expressing it by means of a written notice at the headquarters of, to be sent by registered letter with acknowledgment of receipt addressed to: Snc Via Cristoni 28 40033 Casalecchio di Reno (Bo)

Once sent the registered letter, wait for our administration to send an email with the authorization to return and the shipping address of the package. The reimbursement by will take place no later than 14 days from the date of RECEIPT OF THE GOOD at our warehouses and will never include shipping charges incurred when ordering. Shipping costs and a possible return are always charged to the recipient.


In the case of cash on delivery you accept the condition that, knowing that in case of non-collection of goods you will be obliged to bear the shipping costs of € 30 (thirty) and that in case of non-payment of the same will be initiated against of you the procedure for the recovery of expenses through a credit recovery service chosen by

The place of jurisdiction for any dispute is that of Bologna (see Article 19 Code of Civil Procedure)

It is specified that, in case of payment with paypal, only orders from verified paypal users will be processed

The photographs of the site are purely indicative.

Prices are VAT included